Contact

Questions about your account, a purchase, a gift card or the app? Email our support team and we'll help you out.

Email support

Support is handled by email, so there's a written record of everything we discuss about your ownership.

support@unbridledracing.com.au

What to include

  • The email address on your Unbridled Racing account.
  • The horse or gift card your question is about, if it relates to one.
  • Anything you've already tried, plus a screenshot if something looks wrong.

Please don't send card numbers, bank details or identity documents by email. We'll never ask you for them that way.

Deleting your account

You can delete your account yourself from Profile in the app, or ask us to do it on the delete your account page.

Before you buy

Every horse we offer has a Product Disclosure Statement, and our site-wide documents sit alongside it on the legal page. Our Privacy Policy and Terms and Conditions cover how we handle your data and your ownership.